Shreya Lakhera

Learnings of implementing AI for customer support at Refrens “AI won’t be able to answer correctly.” “It may give wrong answers, which will frustrate the user.” “It lacks empathy.” Hello! I’m Shreya Lakhera, a Founder’s Office intern at Refrens, and this was my very first task: integrate AI into our customer support system. AI has …

Can a bot truly replace the warmth of a human reply? Read More »

Embarking on your startup adventure? Find out the reason why bringing on JavaScript developers might be the decision that makes a crucial difference for you! The technology industry is changing quickly, so it’s important for new businesses to use the best tools and skills to remain competitive. JavaScript is renowned for its flexibility and extensive …

Why Your Startup Should Hire JavaScript Developers: Benefits and Insights Read More »