Teleside infotech follows a process driven approach, while working with its
clients, to create specific actionable activities within all functions that work
together to achieve the client’s operational metrics.We believe that our overall approach to operations, which starts right from our
project management phase and goes all the way through the project life cycle, is
built around client service level metrics. Our goal is to meet or exceed these
metrics. The details below will provide the Client with an understanding of how
VRS will become familiar with the Client’s business objective and translate them
into operational activities.As we start-up with any client, there are four components (phases) to the
relationship:
• Identify Outsource-able Work – “the planning phase”
• Understand Client’s Expectations – “the project phase”
• Getting Teleside infotech ‘Battle-Ready’ – “the ramp-up phase”
• Teleside infotech Live and On Target – “the stable-state, high volume phase”
