Bill clients for social media management, SEO, Google Ads, content creation, and email campaigns. Supports monthly retainers, per-campaign billing, and performance-based milestones with Service Tax (6%) auto-calculated on all lines.
Invoice clients for discovery, UI/UX design, frontend and backend development, testing, and go-live support. Supports milestone-based billing, hourly rates, and ongoing maintenance retainers with project phase references.
Create invoices for corporate videos, YouTube content, wedding films, social media reels, and motion graphics. Bill per project, per minute of edited footage, or per revision round with clear deliverable descriptions and file delivery notes.
Invoice for managed IT support, cybersecurity audits, cloud migration, software licensing, server maintenance, and helpdesk contracts. Supports hourly, monthly retainer, and project-based billing with SLA reference numbers and ticket IDs.
Bill for corporate shoots, product photography, event coverage, wedding packages, and photo editing. Break down shooting hours, edited deliverables, studio costs, travel, and licensing rights clearly so clients understand exactly what they are paying for.
Yes, you can add a logo to the invoice and can also change the color of your invoice template, matching your logo.
Yes, Refrens invoice templates are customizable. You can add additional fields or columns like shipping details, discounts, additional charges, custom fields for both client and product or service line item.
Creating an account on Refrens is necessary to use the free invoice templates. After signing up, you can access all the invoices in one place which makes managing your business invoices a lot easier.
Services exported to overseas clients, where the benefit of the service is received outside Malaysia, are generally not subject to Service Tax under Malaysia's SST framework. This means you can invoice your foreign client without charging 6% SST, and the invoice should indicate that the service is exported or zero-rated. For the invoice itself, you can issue it in the currency agreed with the client, such as USD or SGD, using Refrens' multi-currency support. Keep a record of the exchange rate used on the invoice date for your own MYR accounting and tax records. It is advisable to confirm the export treatment with a licensed tax agent, as the specific nature of the service affects whether it qualifies as an exported service.
A credit note is issued when you need to cancel or reduce a previously issued service invoice. Common reasons include overbilling, a service that was not delivered, a client cancellation after invoicing, or a discount agreed after the invoice was issued. The credit note must reference the original invoice number and clearly state the amount being reduced and the reason.
For SST-registered businesses, a credit note that reduces a taxable supply also reduces your Service Tax liability. You must account for this reduction in your next bimonthly SST return (SST-02). Refrens allows you to generate a credit note directly from any existing invoice, ensuring the correct tax adjustments are reflected automatically.
Yes, Malaysia's LHDN e-invoicing mandate (MyInvois) applies to all businesses above the turnover thresholds regardless of whether they sell products or services. Service businesses above RM100 million annual turnover were required to comply from August 2024, those between RM25 million and RM100 million from January 2025, and all remaining businesses from July 2025 onward.
Under the mandate, service invoices must be submitted through the MyInvois portal in a structured XML or JSON format for validation before being issued to clients. Small service businesses below the current threshold can continue issuing PDF invoices as normal. Refrens is building alignment with the MyInvois system to support service businesses when they reach the compliance threshold.
