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Accounting Software for Malaysian Travel Agencies

Manage quotations, bills, client payments, expenses and accounting in one place with Refrens. Track leads through CRM, reconcile bank transactions and keep your books ready for financial reporting and e-Invoicing.

Built for Travel Agencies, Tour Operators & Travel Businesses in Malaysia | MyInvois e-Invoicing | Multi-Currency | CRM | Accounting & Financial Reports

Trusted by growing
businesses in Malaysia

What Makes Refrens a Better Choice for Malaysian Travel Agencies

Travel agencies manage enquiries, quotations, customer payments, supplier costs and multiple bookings every day. Refrens connects these workflows so your team can manage sales and accounting without switching between multiple tools.

Document Management

Keep quotations, invoices, proforma invoices, receipts and other client documents organised in one place.

Automated Financial Management

Invoices, payments and expenses stay connected with your accounting records, reducing repetitive bookkeeping.

Bank Reconciliation

Match bank transactions with invoices, payments and expenses to identify missing or unmatched entries faster.

Multi-Currency Invoice Management

Invoice international travellers and overseas clients in multiple currencies while keeping your accounting organised in MYR.

Client Management

Maintain client details, enquiries, quotations, invoices, payments and booking history from one central system.

E-Invoicing Enabled Software

Manage supported Malaysian MyInvois e-Invoicing directly from your regular invoicing workflow.

SST-Ready Invoicing

Maintain applicable SST information within your invoices and accounting records.

Easy Service Management

Create and reuse services such as tour packages, hotel bookings, transfers, visa assistance, ticketing and travel consultation.

Automated Invoicing

Reduce repetitive billing with saved client details, reusable services and recurring invoice workflows.

Profitability Tracking

Compare booking revenue with related expenses to understand which clients, packages and services generate better margins.

Multi-User Access

Give sales, operations, finance and management teams access based on their responsibilities.

How Refrens Simplifies Accounting for Travel Agencies

Automated Recurring Invoices
Turn Travel Enquiries Into Payments

Keep the complete client journey organised from the first enquiry to quotation, booking, invoice and payment.

  • Create professional travel quotations
  • Convert approved quotations into invoices
  • Create proforma invoices where required
  • Track paid, partial and overdue invoices
  • Record advances and balance payments
  • Send automated payment reminders
  • Maintain complete client statements
Automatic Expense Workflow Assignment in Refrens
Manage Booking & Travel Expenses

Travel businesses often collect money from clients while paying airlines, hotels, transport providers and other suppliers separately.

  • Record hotel and accommodation expenses
  • Record transport and transfer expenses
  • Manage visa and documentation costs
  • Track guide and local operator payments
  • Record marketing and operating expenses
  • Keep supplier costs connected with accounting
Project Wise Profit-Loss and Profitability Report
Know Which Bookings Are Actually Profitable

High booking value does not always mean high profit. Refrens helps you compare income with the costs involved in delivering each travel service.

  • Track revenue from different travel services
  • Monitor supplier and booking costs
  • Compare client revenue with related expenses
  • Review overall business profitability
  • Identify higher-margin services and packages
  • Use historical performance to improve pricing
Automate Your Travel Agency Bookkeeping

Keep everyday billing, collections and expenses connected with your books.

  • Automatically update supported ledgers and vouchers
  • Maintain a complete general ledger
  • Organise income and expenses with a chart of accounts
  • Record manual journals and adjustments
  • Track client receivables
  • Track supplier payables
  • Reduce duplicate data entry between billing and accounting
LHDN Compliant E-invoicing Software
E-Invoicing Made Simple for Travel Agencies with Refrens

Keep Malaysian e-Invoicing connected with your regular billing workflow instead of managing invoices and compliance separately.

  • Create supported MyInvois e-Invoices
  • Manage self-billed e-Invoice workflows
  • Maintain applicable SST details
  • Handle supported validation and correction workflows
  • Keep e-Invoices connected with accounting records
Multi-Currency Invoicing Software Dashboard - Refrens
Manage Local & International Travel Transactions

Invoice in 100+ Currencies: Bill clients in MYR, SGD, USD, EUR, GBP, AUD and other supported currencies.

Automatic or Custom Exchange Rates: Use available exchange rates or enter an agreed custom rate when required.

Keep MYR as Your Accounting Base: Keep foreign-currency transactions connected with MYR financial reporting.

Track Forex Gain & Loss: Account for exchange-rate differences between the invoice and final payment.

Mobile App for Accounting
Work From Anywhere With the Refrens Mobile App

Keep important invoicing and payment workflows accessible even when your team is away from the office.

  • Create and share invoices from mobile
  • Check outstanding client payments
  • Access client information on the go
  • Review important business activity
  • Manage supported workflows remotely
  • Stay connected while visiting clients or working remotely
Accounting Software - Bank Reconciliation
Make Bank Reconciliation Easier

Travel agencies often receive multiple customer payments while making frequent payments to suppliers. Refrens helps you keep bank activity aligned with your books.

  • Upload supported bank statements
  • Match customer payments with invoices
  • Match supplier payments with expenses
  • Identify transactions missing from your ledger
  • Review unmatched bank entries
  • Reduce month-end reconciliation work
  • Keep bank and accounting balances aligned
See full Accounting Software FeaturesExplore Accounting
CRM FOR TRAVEL AGENCIES

CRM Features for Travel Agencies

Travel businesses depend heavily on enquiries and follow-ups. Refrens CRM helps your team track every lead from the first enquiry until the final payment.

Track Leads

Keep every travel enquiry organised with the current stage, assigned team member and follow-up status.

Generate Leads with Custom Lead Forms

Create forms for websites, campaigns and landing pages and send captured enquiries directly into your CRM.

Client Performance Reports

Understand which clients generate repeat bookings and contribute the most business over time.

Team Sales Reports

Track lead handling, conversions and sales performance across individual team members.

Track Lead Sources

See whether enquiries are coming from your website, referrals, campaigns, social media or other channels.

Manage Lead Workflows

Create a sales flow that matches the way your travel agency works.

Automated Follow-Ups

Set reminders so sales teams do not miss important calls, quotation follow-ups or payment conversations.

Client Management

Maintain client details, travel history, quotations, invoices and payment status in one place.

Understand Your Travel Business With Financial Reports

Turn everyday bookings, payments and expenses into reports that show how your agency is performing.

Profit & Loss

Track revenue, supplier costs, operating expenses and overall profitability.

Balance Sheet

Understand your assets, liabilities and overall financial position.

Cash Flow Statement

See how money moves into and out of your travel business.

Trial Balance

Review account balances before preparing financial statements.

Ledger Reports

View balances and transaction histories across individual accounting accounts.

Receivable Ageing

See which clients still owe money and how long balances have remained outstanding.

Payable Reports

Track amounts your agency still needs to pay hotels, operators and other suppliers.

Client Performance Reports

Identify customers and accounts contributing the most revenue.

E-invoicing made simpler with Refrens
Explore E-invoicing

Simple Plans That Fit Every Business and Every Budget

Affordable and scalable pricing plans designed for Malaysian Small Business to simplify accounting, bookkeeping, and e-Invoicing.
Refrens Free Plan
Signup for FreeStart using Refrens for free and manage your business accounting with essential tools. Create invoices, track expenses, and organize financial records without any upfront cost.
Refrens Premium
Explore Premium FeaturesUpgrade to the Premium plan to unlock advanced accounting features, automation, and enhanced capabilities to manage your finances faster and scale your business efficiently.

Happy Customers

Very easy to use, quick to set up, and saves a lot of time. Customer support is fast and helpful. they are available in Whatsapp communication at anytime.For the price, it's excellent value. Highly recommend to any business owner especially small scal.
Mohammed SSales Manager
Ontogen
Refrens Invoice Software has transformed the way we handle invoicing! Its user-friendly interface and powerful features have streamlined our invoicing process, saving us time and ensuring accuracy.
OntogenFounder, Ontogen Digital
Harsh
The user-friendly interface and excellent customer support are a game-changer for us.
Harsh S.Trader, Textiles Trading

Why Travel Agencies in Malaysia Choose Refrens

Travel agencies often manage many enquiries, bookings, suppliers and payments at the same time. A single booking can involve a customer quotation, advance payment, hotel costs, ticketing expenses and final settlement.

When CRM, billing and accounting are handled separately, teams spend more time updating spreadsheets and reconciling information.

Refrens connects lead management, quotations, invoicing, expenses, collections and accounting so Malaysian travel agencies can manage the complete financial journey of each booking from one platform.

Common Accounting Challenges for Travel Agencies

  • Managing quotations for customised travel packages
  • Tracking advances and balance payments
  • Managing customer and supplier transactions together
  • Recording hotel, airline and transport costs
  • Handling international clients and multiple currencies
  • Tracking outstanding customer payments
  • Reconciling frequent bank transactions
  • Understanding booking and service profitability
  • Keeping CRM activity connected with billing
  • Managing Malaysian e-Invoicing requirements

Refrens is a Good Fit for Travel Agencies That Want To:

  • Create quotations faster
  • Convert quotations into invoices
  • Track leads and follow-ups
  • Manage advances and client payments
  • Keep supplier expenses organised
  • Invoice in multiple currencies
  • Track outstanding payments
  • Simplify bank reconciliation
  • Understand business profitability
  • Keep CRM, invoicing and accounting connected
  • Manage MyInvois e-Invoicing from the same workflow

Frequently Asked Questions (FAQ)

Travel agencies typically need accounting software that connects quotations, customer payments, supplier expenses, multi-currency transactions and financial reporting. Refrens combines these workflows with invoicing and CRM in one platform.

Yes. Travel agencies can create detailed quotations for packages, accommodation, transfers, ticketing, visa services and other travel-related services.

Yes. Approved quotations can be converted into invoices without entering the same client and service details again.

Yes. Refrens lets you see paid, partially paid, unpaid and overdue invoices and maintain client outstanding balances.

Yes. Foreign-currency transactions can remain connected with MYR-based accounting and financial reporting.

Yes. Lead source tracking helps your team understand which channels and campaigns are generating enquiries.




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