AJtech PTY Ltd

AJtech PTY Ltd

Agency based in Cape Town, South Africa


Desktop Support
Desktop support engineering is a sector of engineering that involves resolving a variety of information technology (IT) issues. As IT professionals, desktop support engineers fix issues with a company's desktop computers. They also work with laptops and mitigate security and server issues that affect business networks. What does a desktop support engineer do? The day-to-day of a desktop support engineer involves providing support to a company's staff members to ensure the functionality of computers, software and network connections. Here are some duties of a desktop support engineer: Troubleshoot technology issues. Install and maintain equipment and software. Ask questions to pinpoint the problem. Perform remote troubleshooting. Help new employees set up their workstations. Maintain and upgrade equipment as needed. Train new employees to use a company's software and apps. Work with existing vendors to evaluate new technology. Respond to ad hoc and urgent requests. Advise executives on the best technological solutions for an organization. Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency. Test, install and set up application programs on user workstations. Test network connections. Train end users when new software or IT regulations arrive at a company.
R 350 Per Hour
Network Support
Network support technicians develop and maintain IT networks. They monitor network performance, optimize server capacity, and secure networks and data. They also repair network errors at client locations and perform network upgrades. Network Support Technician Responsibilities: * Collaborating with the IT department on the deployment and maintenance of network technologies. * Enhancing intranet performance and creating internet domains. * Testing the exchange of data between computers, servers, modems, and routers. * Installing, configuring, and updating network software, as well as maintaining hardware and network devices. * Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures. * Optimizing server capacity to keep up with demand in online traffic. * Testing network protocols and ensuring stable and secure server connectivity. * Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals. * Documenting network processes and layouts, as well as enhancing network security. * Keeping abreast of developments in network infrastructure and technologies.
R 350 Per Hour

About Us

AJtech was started by Alex-Jay who has over 7 years experience in the IT field ranging from Desktop support, to Server and Network support. In all these years of working as a IT Engineer he always found that clients always complained about service fees that are too high and at the end of the day clients just leave. This company was started to accomodate these clients, startups, new businesses and home users that does not have the financial capacity to pay for expensive IT services. AJtech always puts their clients first and our goal is to built the most trusting relationship with our clients for the long haul as technology are always changing.

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Address Cape Town, South Africa
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